At Spark Change Pathways, we value your privacy and are committed to ensuring that your personal information is protected. This Opt-In Policy outlines how we collect, use, and manage your contact information for business-related calls and text messages. By opting in to receive calls and text messages from us, you agree to the terms outlined below.

1. Consent to Receive Calls and Text Messages

By providing your phone number and opting in to receive calls and text messages from Spark Change Pathways, you consent to receiving business-related communications, including promotional offers, appointment reminders, transactional notifications, and other relevant updates.

2. Types of Calls and Text Messages

You may receive the following types of calls and text messages:

• Customer Service: Assistance, support, or follow-up communication related to your inquiries or requests.

3. Frequency of Calls and Text Messages

We strive to limit the frequency of calls and text messages to a reasonable level, ensuring that you receive relevant and valuable information without causing inconvenience or disruption.

4. Opt-Out Option

You have the right to opt out of receiving calls and text messages from Spark Change Pathways at any time. To opt out, simply reply with "STOP" to any text message you receive or contact our customer support team at 1-216-260-3363. Once you opt out, you will no longer receive business-related calls or text messages from us, except for those required by law or for transactional purposes.

5. Data Privacy and Security

We are committed to protecting your personal information and will only use your contact information for the purposes outlined in this policy. We will not sell or share your contact information with third parties for marketing purposes without your explicit consent. Our practices comply with applicable data protection laws and regulations.

6. Changes to the Opt-In Policy

We reserve the right to update or modify this Opt-In Policy at any time. Any changes will be communicated to you through the contact information provided by you. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about our Opt-In Policy or wish to update your contact preferences, please contact us at info@sparkchangepathways.com.

By opting in to receive calls and text messages from Spark Change Pathways, you acknowledge that you have read and agree to the terms of this Opt-In Policy.